Privacy and Account Security on Nexus

What Nexus stores about you

You can see and edit most of this yourself: your display name, avatar, and status are editable from the app's settings at any time.

• •Your account: email address, and your role on the platform. Your password is handled by the authentication system and never visible to other users.
• •Your profile: the display name and avatar you choose, and an optional custom status.
• •Your activity: the servers you join, the messages and files you send, and timestamps.
• •Friend requests you send or receive, and your direct messages.

Who can see your content

Messages sent in a channel are visible to the members of that community. Direct messages are visible only to you and the person you are messaging. Public communities are listed on the in-app Discover page, but a visitor still has to join your community before they can read its messages — Discover shows names, descriptions, and member counts, not your conversations.

Direct messages are open between any two members on Nexus: anyone can start a conversation with you. If someone uses that ability to bother you, you can ask them to stop, report the conversation's messages, and, if the behavior continues, contact the team through the Support page.

An honest note about encryption

Your connection to Nexus is encrypted in transit — the traffic between your browser and our servers is protected. However, Nexus does not currently provide end-to-end encryption. That means messages are stored on our servers and, as described in the Privacy Policy, can be accessed to operate the platform and handle moderation requests.

Practical takeaway: Nexus is designed for everyday community conversation — study groups, gaming teams, creator communities. Do not use it to exchange information you would only trust to an end-to-end encrypted service, such as passwords, financial details, or sensitive personal documents.

Five steps to secure your account

1. 1Use a unique password for Nexus that you do not use anywhere else. A password manager makes this easy.
2. 2Consider Google sign-in — it is supported and removes a password you would otherwise need to remember.
3. 3Never share your verification codes or password-reset links with anyone, including people claiming to be staff. Nexus will never ask for them.
4. 4Sign out on shared or public computers — your session keeps you logged in by design, so it is worth a second of caution on devices that are not yours.
5. 5If you suspect someone has access to your account, change your password immediately and contact support.

Your data rights

You can request access to your personal data, ask for corrections, or request deletion of your account and its associated data by contacting the team through the Support page. Deleting your account stops your profile from being reachable; messages you have already sent may remain visible in the communities where you posted them, in the same way they were when your account was active.

Privacy habits worth keeping

• •Think before posting personal details — phone numbers, addresses, or schedules — in any community, public or private.
• •Review the servers you are a member of from time to time and leave the ones you no longer use.
• •Report messages that share someone else's private information without their consent; that is not allowed under the Community Guidelines.